Payment Policy

Thank you for shopping with Shade Haven. We are committed to offering a secure and transparent payment experience to all our customers. Please read our payment policy carefully to understand how we process transactions.

1. Accepted payment methods

We accept the following payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay

2. Payment currency

All transactions on our site are processed in Australian Dollars (AUD).

3. Payment authorisation

Your payment will be charged immediately after you confirm your order, and you will receive a confirmation email with the details. If a payment is declined or flagged as potentially fraudulent by Shopify, the order will not be processed, you will be notified by email, and you may be asked to retry or use another payment method.

4. Order verification

For fraud prevention and compliance reasons, we may contact you to confirm certain details before processing your order. We reserve the right to cancel any order that fails our verification process; in that case you will receive a full refund.